19 customer service representative jobs found

California Mantel & Fireplace Inc. is a well established manufacturer of fireplace mantels and the largest supplier of fireplace products. We also do exterior precast and masonry on commercial and residential jobs. Family owned and operated for over 30 years, we are proud to service our clients from our locations throughout California. We strive to foster a fun, hardworking, energetic and supportive environment where you can showcase your talents, learn new strengths and grow your career. To learn more about our company and product lines visit our website at www.calmantel.com. We have an immediate opening for an in office  Fireplace & Mantel Customer Service Representative  for residential construction. The primary responsibility is to coordinate the production and installation schedule and maintain communication at all stages of the job with the customer, builders, installation crews and manager. Responsibilities: • The position is directly...

Why should you consider this opportunity? Would you like to be part of a world's leading producer of building materials that inspire architectural and decorative solutions? Are you passionate about distribution of products that inspire the life of many people?  Stone Systems ( www.stone-systems.com ) is the largest network of commonly owned stone fabrication shops in the North America. Currently, there are 12 Stone Systems shops across the US. The company is part of the Cosentino group ( www.cosentino.com ), a dependable and reliable stone surface manufacturer with over 70 years of experience in the natural stone industry. In addition to having the largest production capacity of any manufacturer of quartz and other surfacing products, Cosentino also has a worldwide distribution network.  You will join a company:  With an international mindset and presence in 80+ countries With an amazing growth story, sustained by an extraordinary innovation with...

Reports to:          Customer Service Manager Overview The primary responsibility of the  Customer Service Representative-Remote  is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers. Responsibilities** Ensure that assigned daily functions are being performed in accordance with the Company Customer Service SOP Demonstrate continued, measurable excellence in service provided to Customer(s) Required Minimum Qualifications High school diploma or general education degree (GED) or equivalent experience as a Customer Service Representative Ability to read, write, and communicate clearly in English Ability to communicate in a calm, professional manner to a diverse audience Builder/Customer Representatives Homeowners Subcontractors ILG Associates from Other Departments Ability in Microsoft Office Suite...

SUMMARY: Answering phones in a fast-paced call center environment. Writing concrete orders and dispatching a fleet of delivery trucks in a Ready Mix operations environment.  ESSENTIAL DUTIES AND RESPONSIBILITIES:   Answers all incoming phone calls for the Company. Accepts orders for concrete deliveries and coordinates delivery times with customers. Assists customers in selecting appropriate quantities, mix designs, add mixtures and strengths of concrete products. Adjusts delivery schedules as needed to maximize productivity and minimize delays and disruptions in deliveries. Daily communication with Plant Operators, others in Dispatch, Quality Assurance, Sales, Accounts Receivable and Management to address customer issues. Perform all duties in conformance to appropriate safety and security standards. The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to...

Position Overview The position handles heavy telephone and email contact with customers and builders, utilizing scheduling software to book service and installations appointments. Provides high level of service to all customers, both internal and external.  Technical Responsibilities of the Job Create and update builder and customer orders using various support systems (ServRep, MobileSAP, Dispatch) Create work orders with accuracy and proper time allotment Provide timely assistance to field technicians and supervisors in creating, updating, and rescheduling of work orders Create and maintain strong relationships between internal and external business partners and customers Resolve customer problems to the satisfaction of the company and customer Accurately performs all data entry functions to reflect customer activates and requests Handle moderate to high volume of calls depending on seasonal needs of the business Display professional and...

Overview: The primary responsibility of the  Customer Service Representative-  is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers. Responsibilities: Ensure that assigned daily functions are being performed in accordance with the Company Customer Service SOP Demonstrate continued, measurable excellence in service provided to Customer(s) Required Minimum Qualifications: High school diploma or general education degree (GED) or equivalent experience as a Customer Service Representative Ability to read, write, and communicate clearly in English Ability to communicate in a calm, professional manner to a diverse audience Builder/Customer Representatives Homeowners Subcontractors ILG Associates from Other Departments Ability in Microsoft Office Suite applications “Smart” mobile phone with RingCentral App functionality Hi-speed internet...

With an expanding market we are looking to grow our Sparks team! The Service Superintendent provides leadership for Service crews and technical expertise to provide thorough analysis and appropriate recommendations to ensure high quality work and superior customer service to clients.   Benefits: Medical/Dental/Vision and other ancillary insurance 401(k) with company match Paid time off Holiday pay Pay for volunteer work $200 Annually for Boots! Educational Assistance Program Essential Responsibilities: Responsible for recruitment, training, development and growth, ongoing and regular coaching, performance evaluations, and employment separations. Analyzes and forecasts staffing needs based on fluctuating business demands to ensure appropriate staffing levels are retained. Oversees multiple job sites, ensuring jobs are staffed with correct resources; ensuring that specifications are...

Overview This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of subcontractor workmanship. Company Overview:    Beazer Homes  is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy.   Primary Duties & Responsibilities Receives calls and review correspondence from homeowners. Schedules appointments with homeowners. Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy. Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules. Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management. Communicates and coordinates with subcontractors...

Summary: Responsible for promoting business within the assigned accountability enhancing the overall business image and market share of the company. A business partner to the branch staff to maximize all sales opportunities, proactively create new opportunities and achieve branch sales targets. A strong focus will be on developing and managing relationships and increasing market share. Essential Duties and Responsibilities include the following. Other duties may be assigned: Assists in executing marketing strategies and objectives to increase market share Monitor performance of existing marketing products and services Maintain marketing database and customer/prospect files Keep current on business trends in each community within the county and of the competitors' activities Identify by customer where business is coming from and where it is going. Maintain and update primary and secondary customer's list Act as a liaison between customers...

Job Description This position is responsible for answering phones and redirecting calls to appropriate personnel, meeting and greeting office visitors, and delivering and preparing the mail. The position will also assist with the purchasing of office supplies, maintaining the phone directory, preparing and sending various correspondence, and helping with various administrative assignments. Additional tasks and office duties as assigned may also be required.  Primary Job Tasks & Responsibilities Receives and directs incoming phone calls, emails and faxes. Screens calls, takes messages, and refers calls to appropriate employees. Asserts a professional level of phone etiquette and manners. Greets all clients, vendors and other customers in professional manner. Multi-tasks and works collectively with management and employees. Prepares packages and distributes mail - including overnight and express packages. Maintains and orders all...

Primary Duties & Responsibilities Receives calls and review correspondence from homeowners. Schedules appointments with homeowners. Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy. Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules. Communicates repairs needed to field and office staff; refers repair requests for unwarranted items to management. Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors. Verifies completion of subcontractor workmanship and communications completion to office staff. Authorizes billing requests after reviewing submitted charges for accuracy. Performs other duties as assigned by Customer Care Executive. Education & Experience High school graduate or equivalent. Three years customer service with three to five...

Overview: The primary responsibility of the  Field Manager  is to manage flooring, cabinet, and countertop trades on job sites during construction, tracking and managing materials, insuring quality installations, and providing a high level of service to internal and external customers.    Responsibilities:   Understand flooring, cabinet, and countertop materials as well as how materials are measured and installed Manage flooring, cabinet, and countertop independent contractors on construction sites Supervise installations and manage material during installations Quality control of all flooring, cabinet, and countertop installations Coordinate schedules with builder superintendents and subcontractors Assist in warranty resolution in completed homes Any other field duties as assigned Qualifications: Experience in construction; including flooring, cabinet, and countertops...

Please watch our 2 minute video to see what it's like to join our team! https://www.2-10.com/careers-welcome/ What is the role and where can you add value? Markets all available new home product and services to home builders in a specified geographical area. This includes existing products and services as well as future potential products and services. Core Job Responsibilities: Uses professional selling skills to acquire new, high-volume business. This role is focused on new business development through prospecting and face-to-face contact in their geographical area. Services existing accounts in their territory through personal contacts and other communication methods. Provides onboarding and training, as needed, to new and existing customers accompanied with the appropriate materials. Demonstrates a thorough understanding of the unique value proposition of the products and services available through 2-10 HBW. Develops working relationships with key...

This role serves as the online representative for Beazer Homes. You will communicate with leads from the web to generate more interest in Beazer communities. This role also manages online web content for beazer.com and social media (Facebook, Pinterest, YouTube). Weekends are required. Company Overview:  Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy. Primary Duties & Responsibilities Responds to all online customer leads by phone, text, or email in a timely manner with a goal of driving the prospect to visit a community sales center. Uses of Customer Relationship Management system (SalesForce) to manage and monitor lead to walk-in conversion; performs follow-up tasks with all leads Focuses on setting community visits with engaged customers Maintains a current knowledge base of...

At Cresleigh Homes, we take pride in the design and construction of every home we build. We strive to lay the foundations for a thriving community with interconnections, energy efficiency, and construction longevity at its core. Our team members are passionate about creating a home you can rely on, one that assures you can focus on what truly matters: creating memories with those you love. Cresleigh Homes is currently seeking an experienced Customer Care Representative to join our growing team! The Customer Care Representative must perform a variety of duties managing Service Requests and periodically conducting customer orientations. These duties include, but are not limited to: investigate and identify warrantable issues as reported by homeowners, oversee completion of warranty repairs on all closed homes, monitor and expedite payable repairs, maintain all files (physical or computerized) and update and distribute all customer care related documents and reports as needed....

As a Community Sales Manager working for Taylor Morrison you will be working in one of our state-of-the-art models greeting and registering future homeowners, answering phones, and have an exciting opportunity to help a person’s dream of owning a TM home come true.   Job Details We trust that as a Community Sales Manager you will: (responsibilities) Manage and maintain your model and community as if it were your personal retail business. Open a minimum of 15 minutes early, complete full model opening process (including all lights on, replacing burned out bulbs, put the toilet seats down, turn on all technology, sweep entryways, remove bugs on window sills, bathrooms and behind doors, remove debris from the landscaping, remove trash from trash cans, unlock all doors etc.) Conduct weekly customer care calls and community team meetings to review the status of the community backlog, closings, starts, customer issues/concerns, and...

Interface with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:   Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc. Coordinate with the Construction Department staff and trade partners in the completion of walk-through repairs within five (5) days Schedule and supervise trade partner repairs in homes after delivery to homeowner Respond and make contact to service claims via the Regional Operating Center or the division within 48 hours of receipt Set inspection of service claim within seven (7) days of receipt Set work appointment with trades to make needed repairs within 10 days Complete the...

At Interior Logic Group, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. With over 200+ locations, we are always looking for motivated individuals that are excited about jump starting their careers in a rapidly growing industry. If you value opportunities to grow from within, enjoy great benefits and appreciate a healthy work-life balance, then there is a place for you here. Who are we? Interior Logic Group is the nation’s largest and most experienced provider of interior finishes installation and design studio services, committed to our customer’s satisfaction during the home building process. We partner with builders to provide and install flooring, countertops and cabinets, and deliver exceptional service based on our local market scale and relationships. In addition to our...

Want to get your foot in the door at SMUD?  We will begin accepting applications for our Customer Services Representative I positions on  Tuesday, September 6th, 2022 at 8:00AM .   Only the first 1500 applicants will be accepted and our max was reached within 4 hours the last time this opportunity was posted.  Interested applicants are strongly encouraged to visit  www.SMUD.org/Careers  to set up their career profiles and have an up-to-date resume ready to go.  In order to be qualified for this opportunity you must be able to demonstrate (on your resume) one year of customer facing experience or equivalent training/education and have obtained a High School Diploma or equivalent.  Qualified applicants will invited to an online examination which is tentatively scheduled for the week of September 26th.