Interior Logic Group

Overview: The primary responsibility of the  Field Manager  is to manage flooring, cabinet, and countertop trades on job sites during construction, tracking and managing materials, insuring quality installations, and providing a high level of service to internal and external customers.    Responsibilities:   Understand flooring, cabinet, and countertop materials as well as how materials are measured and installed Manage flooring, cabinet, and countertop independent contractors on construction sites Supervise installations and manage material during installations Quality control of all flooring, cabinet, and countertop installations Coordinate schedules with builder superintendents and subcontractors Assist in warranty resolution in completed homes Any other field duties as assigned Qualifications: Experience in construction; including flooring, cabinet, and countertops...

Overview: The primary responsibility of the  Customer Service Representative-  is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers. Responsibilities: Ensure that assigned daily functions are being performed in accordance with the Company Customer Service SOP Demonstrate continued, measurable excellence in service provided to Customer(s) Required Minimum Qualifications: High school diploma or general education degree (GED) or equivalent experience as a Customer Service Representative Ability to read, write, and communicate clearly in English Ability to communicate in a calm, professional manner to a diverse audience Builder/Customer Representatives Homeowners Subcontractors ILG Associates from Other Departments Ability in Microsoft Office Suite applications “Smart” mobile phone with RingCentral App functionality Hi-speed internet...

Overview The primary responsibility of the   Admin.   Sales Support  is to support the sales team to ensure an outstanding customer experience. Position is temporarily remote.  Hours: Monday-Friday 40 hour workweek with some over time  Pay: $19 and up depending on experience    Responsibilities Providing support to the inside and outside sales team; assisting in maximizing sales performance and profitability by assistance with administrative paperwork General understanding of residential home construction Ability to read and interpret blueprints Knowledge of flooring, cabinets, and countertops Interpret builder drawings and specifications Update and maintain customer pricing Integrate final pricing, drawings, and sampling Prepare bids, take offs, job change orders, pricing verifications, professional sales presentations and meet with prospective clients Assist with estimating costs for bid...

Overview   The primary responsibility of the  Quality Control Technician  is to insure quality installation of all products and make repairs and replacements prior to homeowner taking possession of home.           Responsibilities   Inspect installation work, complete punch lists and insure home is prepared for occupancy by new homeowner Perform grout touch ups, caulking, cleaning, repairs caused by trade abuse, material deliveries and obtain required sign off signatures on paperwork Insure crew workers complete work with 100% accuracy initially to avoid complaints, to assure repeat/new business and avoid material costs to repair/replace products/materials Insure installations are done accurately the first time to avoid material costs to repair/revise, etc. Load product/materials onto appropriate equipment for processing Know, understand and comply with all SWPPP, OSHA...

Overview   The primary responsibility of the  Customer Service Technician  will be responsible for providing excellent customer service regarding warranty repair or installation of products.   Our Customer Service Technicians make repairs for all flooring including carpet, vinyl, tile and more.   Each Technician is responsible for making repairs in a timely manner and providing excellent customer service to the homeowner requesting the repair. Our technicians partner with our coordinators who help provide information prior to the repair, order the material and schedule their appointments.   We are looking for individuals with flooring & construction experience.  Join a great team We partner with builders to help repair Flooring and deliver exceptional service based on our local market scale and relationships. We empower our onsite field teams with advanced mobile technology that makes them more...

Reports to:          Customer Service Manager Overview The primary responsibility of the  Customer Service Representative-Remote  is to consistently execute the Company Customer Service SOP and deliver best-in-class service to Company Customers. Responsibilities** Ensure that assigned daily functions are being performed in accordance with the Company Customer Service SOP Demonstrate continued, measurable excellence in service provided to Customer(s) Required Minimum Qualifications High school diploma or general education degree (GED) or equivalent experience as a Customer Service Representative Ability to read, write, and communicate clearly in English Ability to communicate in a calm, professional manner to a diverse audience Builder/Customer Representatives Homeowners Subcontractors ILG Associates from Other Departments Ability in Microsoft Office Suite...