Lennar
Florence, OR, USA
Interface with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product
Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.
Coordinate with the Construction Department staff and trade partners in the completion of walk-through repairs within five (5) days
Schedule and supervise trade partner repairs in homes after delivery to homeowner
Respond and make contact to service claims via the Regional Operating Center or the division within 48 hours of receipt
Set inspection of service claim within seven (7) days of receipt
Set work appointment with trades to make needed repairs within 10 days
Complete the...